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Went through the roof and my company really expanded so from that some colleagues took notice and they asked me to put together a workshop on just the techniques up not on my content they had their own content but they wanted to learn how to teach it in.

This way and so about eight years ago I began sort of a second lane in my business so for many years I was practice management consultant but I was also teaching these workshops for trainers and ultimately speakers basically a train-the-trainer and a trained.

The speaker program and about months ago it just was all becoming too much it was great success but sometimes success can present its own set of problems and so I just kind of stepped back and said okay you know I can’t do all of

This anymore what are the pieces that number one I’m best at that comes naturally to me and what do I love the most what do I get the most joy from and what a client’s comment on that’s the the most value to them and hands down it was .

The communications coaching part of that work and so as of months ago we rebranded my company we have a brand new website that I think makes it much clear what we do and I guess the easiest way to describe it as you said are

These sort of three pillars of communication coaching one pillar would be patient or customer facing communications so we do a lot of work in that pillar on telephone skills on financial conversations.